Communication Settings

PipIQ’s generative AI system is highly customizable—even down to the tone and style of responses it generates. Administrators can adjust both internal communication settings (for use within the company) and external communication settings (for responses intended for clients, partners, vendors, and other third parties).

To view your company’s communication settings, go to Company Admin > Communications.

Internal Communications

Administrators can configure how pipIQ communicates with the company by adjusting the Internal Communications settings. These settings control the tone and response style of pipIQ’s replies to end-user prompts and queries.

Internal Communication Tone

This setting determines the voice and tone of pipIQ’s responses across the company. It affects only internal communications—it does not influence external-facing communications. Adjusting this setting helps align pipIQ’s internal communication style with your company’s goals and culture.

How to change the internal tone:

Navigate to Internal Communications > Communication Tone > Select from dropdown menu.

Internal communication tones defined:

Communication Tone:	Example Output:
Professional	Based on the data analysis, I recommend implementing the following strategic initiatives to optimize performance.
Friendly	Great question! Let me help you work through this. Here's what I found that might be useful for your project.
Casual	Hey! So I looked into this for you and found some pretty interesting insights. Check this out...
Formal	Please find below a comprehensive analysis of the requested information, including detailed recommendations.
Encouraging	You're on the right track! Here are some additional insights that can help strengthen your approach.
Direct	Bottom line: Focus on these three priorities. Everything else is secondary right now.

Internal Response Style:

This setting defines the format pipIQ uses when generating responses for internal use. It affects only internal queries and does not apply to responses intended for external audiences.

How to change the internal response style:

Navigate to Internal Communications > Response Style > Select from dropdown menu.

Internal Response styles defined:

Response Style	Definition
Detailed & Comprehensive	Provides thorough explanations with context, background, and multiple perspectives.
Concise & Action Oriented	Gets straight to the point with clear next steps and actionable recommendations.
Bullet Points & Lists	Organizes information in easy-to-scan lists and structured formats.
Conversational	Uses natural dialogue flow with questions and interactive elements.
Analytical & Data Driven	Focuses on data, metrics, and evidence-based reasoning.

External Communication Settings

Administrators can also control how pipIQ generates communications intended for external audiences. These settings apply to emails, presentations, proposals, or any other communications you share with clients, partners, or vendors.

External Communication Tone:

This setting determines the tone pipIQ uses when writing for external audiences. Adjusting this tone helps align external messaging with your company’s brand voice and professional objectives.

How to change the external tone:

Navigate to External Communications > Communication Tone > Select from dropdown menu.

External Communication tones defined:

Communication Tone:	Example Output:
Professional	Based on the data analysis, I recommend implementing the following strategic initiatives to optimize performance.
Warm & Welcoming	We're delighted to help! Thank you for choosing us as your partner. Here's what we've prepared for you...
Authoritative	Based on our extensive experience in this domain, we recommend the following industry-proven approach.
Consultative	Let's explore your specific needs together. Based on what you've shared, here are some tailored options...
Diplomatic	We understand your concerns and appreciate the opportunity to address them. Here's our perspective...
Service Oriented	Our priority is ensuring your success. Here's how we can best support your objectives...

External Communications Response Style:

This setting defines the format of pipIQ’s responses for external communications, such as emails, presentations, or client proposals.

How to change the external response style:

Navigate to External Communications > Response Style > Select from dropdown menu.

External Response Styles defined:

Response Style:	Definition:
Formal & Structured	Uses proper business language with clear structure and professional formatting.
Solution-focused	Emphasizes problem-solving and practical outcomes for the client.
Educational & Informative	Provides context and explains the 'why' behind recommendations.
Relationship-Building	Focuses on understanding needs and building long-term partnerships.
Results-Oriented	Highlights outcomes, ROI, and measurable benefits.